The Trash
Deleted reports, charts, datasets, connections, goals, images, folders, workspaces, websites, listings and businesses wait 30 days. Restore them, or delete them for good sooner.
When you delete something in Halo, it goes to the Trash for 30 days. You can bring it back with its history, sharing and settings. After 30 days Halo removes it for good.
In Halo Data, find Trash at the bottom of the sidebar, or search for it in the command palette. In Halo CMS and Halo CRM it's in the menu under your name, and opens the same Trash in Halo Data.
What goes there
Reports
Charts
Datasets
Goals
Connections
Uploaded tables
Images
Folders, with their subfolders and what's in them
Workspaces, with what's in them
Websites, and the pages, collections and entries in them
Listings and businesses from your directory
Deleting one shows a message with Undo, which is the quickest way back if you've pressed the wrong thing.
Charts, datasets and connections go to the Trash even while something uses them. A report placing a deleted chart says so where the chart was, and offers Restore to people who may. Images are different: Halo won't delete one while a report or a website still places it, and says where. A deleted image also stops loading at its address within a minute, even for someone who saved the link, and restoring it brings it back. Copies a browser already holds can show for up to a day.
Read the list
The Trash shows what you could see before it was deleted. Each row has its name and kind, Where it lived, when it was Deleted and by whom, and the Days left.
Search it by name, or narrow it by kind. A deleted workspace or folder shows once, with how much went with it, such as "With 12 items".
Restore something
Press Restore in its row. It goes back where it was, with its grants, versions and files. To restore something, you need what it took to delete it. If you don't, you won't see the button.
A few things can get in the way:
A name was taken. If something new has the name now, Halo says so. Rename the new one, then restore.
Your plan is full. A restored connection, website or directory listing counts against your plan's limit for it. See Usage and plan limits.
What a report let go of doesn't come back. A trashed report gives up any scheduled publish, so check its publishing after you restore it.
Workspaces and folders
Deleting a workspace or a folder moves everything live inside it to the Trash together. Restoring it brings back exactly what went with it. Things you'd deleted on their own before that stay in the Trash, and you restore them separately.
Nothing moves up a level, so nothing shared only through that folder opens up to more people.
An organization always keeps at least one workspace. See How Halo is organized.
Delete for good
Wait for the 30 days to pass, or press the trash icon in a row to delete it now. Halo asks first. Delete now can't be undone. You need what it took to delete it in the first place.
Images and uploaded tables count toward your plan's storage until they're gone for good, so this frees space sooner.
Halo won't delete something for good while something else still uses it, even if that's also in the Trash: a chart that live reports place, a dataset with charts, or a connection with datasets. It's removed once what uses it has gone, so an item can stay past 30 days this way.
What the Trash doesn't hold
| What | What happens instead |
|---|---|
| A removed member | They aren't in the Trash. Undo the removal within the hour, or invite them again |
| Your organization or a person's account | Halo's team can delete and restore these, from the Console. Their records are kept |
| Audit events | Kept for their own year, whatever happens to what they're about. See The audit log |
| Halo AI conversations | Your conversations list has its own 30 days |
Moves to the Trash, restores and purges all appear in the audit log.